Implementation of Manager Training Program

Abstract

The profitability, success and growth of restaurants depends on a well-trained management team. Lack of proper manager training leads to underperformance, low morale, burnout, high turnover, health issues and causes upper leadership to micromanage their teams to achieve desired results. Upon discussing industry trends with training professionals in the restaurant industry, it was determined that a strong and thorough manager training program includes a detailed schedule with rotation through all restaurant positions, leadership training, and company culture. With this structure in place, validation of learning objectives, and a strong culture built on trust and the strengths of each individual, restaurant companies will prosper for years to come.