Determining employees perceptions of CMS technology at Company-XYZ
Salmon, Sarah J.
University of Wisconsin-Stout
Herling, Richard W.
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This study focuses on determining what employees' perceptions are about CMS technology within the workplace and how to support implementation of the new CMS technology. Support for the employees is provided to establish clear expectations and ensure change can become more easily adaptable during implementation. In order to create positive change, past experience needs to be evaluated to bring insight to what change failed previously to create current perceptions. The purpose of change is to continue progress within the workplace and remain competitive in the industry. Change and the outcomes of innovation have continued to be unpredictable, because change is based on how organizations promote interests through structures, political systems, and culture.