Conformity in the workplace: the relationship between facades of conformity, job satisfaction, emotional exhaustion, and intention to leave

Abstract

This study examines how facades of conformity (FOC) influence employees' job satisfaction, emotional exhaustion, and intention to leave employment in a collectivist culture. When employees create FOC, it negatively affected their job satisfaction level. Positive relationships were found between employees creating FOC and emotional exhaustion of employees, employees' intention to leave, and collectivism. Additionally, emotional exhaustion of employees mediated the relationship between the degree of creating FOC and employee intentions to leave. However, collectivism did not moderate the relationship between creating FOC and emotional exhaustion and the relationship between emotional exhaustion and employees' intention to leave. Considering that facade creation will have detrimental effects on employees and organization, it is essential for managers to address these issues.