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dc.contributor.advisorKeyes, James
dc.contributor.authorPeters, Brian W.
dc.date.accessioned2020-02-06T14:50:51Z
dc.date.available2020-02-06T14:50:51Z
dc.date.issued2018
dc.identifier.urihttp://digital.library.wisc.edu/1793/79783
dc.identifier.urihttp://wwwcs.uwstout.edu/lib/thesis/2018/2018petersb.pdf
dc.description.abstractThe intent of this paper was to create a proposal that could be implemented to improve the communication process during the shift turnover process that is currently in use. The current process documentation was reviewed, and observational data was collected to create an accurate current-state process map. The observational data was analyzed so that it may be utilized as a comparison when process changes are implemented. From the current-state process map, steps were identified that do not add value to the process of passing information from the outgoing to the incoming shift. By making adjustments to the process, the passage of information can be improved without increasing the resources that must be dedicated to the shift turnover process. The implementation of the recommendations of this study resulted in a future state process map that is more efficient.en_US
dc.language.isoen_USen_US
dc.publisherUniversity of Wisconsin--Stouten_US
dc.subjectEmployeesen_US
dc.subjectShift systemsen_US
dc.subjectLean manufacturingen_US
dc.subjectAircraft industryen_US
dc.subjectMaintenance and repairen_US
dc.titleReduction of shift turnover related errorsen_US
dc.typeThesisen_US
thesis.degree.levelM.S.
thesis.degree.disciplineOperations and Supply Management Program


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