Organizational culture and satisfaction at a manufacturing company

Abstract

The purpose of the following research study was to understand how a continuous improvement initiative had affected several variables including organizational culture, job satisfaction and engagement within a manufacturing company. Company XYZ was interested in identifying what improvements were needed to maintain job satisfaction and continuously improve their organizational culture. A similar research effort was put forth the previous year and the researchers were asked to replicate and compare to what was completed previously where applicable. Company XYZ distributed surveys to employees. Once completed, survey results were given to UW-Stout researchers for analysis. In total, a sample of 142 survey responses were collected from employees of the organization. Results indicated Company XYZ's implementation of their continuous improvement efforts were well received by employees, but there was also room for improvements that would benefit their employees' job satisfaction and the organization's culture. Limitations and recommendations for future investigation are discussed.