Quality in the Public Sector: The Employees' Perspective
dc.contributor.author | Carayon, Pascale | |
dc.contributor.author | Sainfort, Franccedilois | |
dc.contributor.author | Scharitzer, Deiter | |
dc.contributor.author | Korunka, Christian | |
dc.date.accessioned | 2014-06-09T16:42:48Z | |
dc.date.available | 2014-06-09T16:42:48Z | |
dc.date.issued | 1999-05 | |
dc.identifier.uri | http://digital.library.wisc.edu/1793/69287 | |
dc.description.abstract | This study investigated the effects of the implementation of quality in a public service organization on employees' strain and satisfaction | en |
dc.title | Quality in the Public Sector: The Employees' Perspective | en |
dc.type | Technical Report | en |