Abstract: In her two interview sessions with Troy Reeves, Karen Tusack talks about her experience working as an Information Processing Consultant in the Learn Support Services department. She goes into detail about several committees she served and chaired on, and talks briefly about the TAA Strikes in 1980 and 1981. She reflects on her time working at the UW prior to and post the digital era, including how the Internet changed the campus radically. Key Words: Academic Staff Institute, Slavic Language Program, School of Library and Information Studies, Language Labs, Learning Support Services (LSS), Compensation and Economics Benefit Program (CEBC), College Academic Staff Issues (CASI), Technology, Internet, The Moodle Council, Community of Education Technology Support Personnel (ComETS), Reed Giligan, Van Hise Hall.