Training and needs assessment technique improvement in customer service through a field observation study
| dc.contributor.advisor | Benkowski, Joseph | en_US |
| dc.contributor.author | Sega, Meleina A. | en_US |
| dc.date.accessioned | 2010-04-28T22:07:04Z | |
| dc.date.available | 2010-04-28T22:07:04Z | |
| dc.date.issued | 2006 | en_US |
| dc.identifier.uri | http://www.uwstout.edu/lib/thesis/2006/2006segam.pdf | en_US |
| dc.identifier.uri | http://digital.library.wisc.edu/1793/42155 | |
| dc.description | Includes bibliographical references. | en_US |
| dc.subject.lcsh | Airports--Customer services--Observations | en_US |
| dc.subject.lcsh | Employees--Training of | en_US |
| dc.title | Training and needs assessment technique improvement in customer service through a field observation study | en_US |
| dc.type | Thesis | |
| thesis.degree.level | M.S. | en_US |
| thesis.degree.discipline | Training and Development Progra | en_US |
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UW-Stout Masters Thesis Collection - Plan B
This collection holds UW-Stout Masters Theses within the Plan B format. A selection of theses cannot be published and must be requested from the archives. Contact archives@uwstout.edu for access.