Training and needs assessment technique improvement in customer service through a field observation study

File(s)

2006segam.pdf (1.439Mb)

Date

2006

Author

Sega, Meleina A.

Department

Training and Development Progra

Advisor(s)

Benkowski, Joseph

Metadata

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Permanent Link

http://www.uwstout.edu/lib/thesis/2006/2006segam.pdf
http://digital.library.wisc.edu/1793/42155

Type

Thesis

Description

Includes bibliographical references.

Part of

• UW-Stout Masters Thesis Collection - Plan B