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dc.contributor.advisorLui, Katen_US
dc.contributor.authorLeah, Susanen_US
dc.date.accessioned2010-04-28T22:00:09Z
dc.date.available2010-04-28T22:00:09Z
dc.date.issued2005en_US
dc.identifier.urihttp://www.uwstout.edu/lib/thesis/2005/2005leahs.pdfen_US
dc.identifier.urihttp://digital.library.wisc.edu/1793/41699
dc.descriptionIncludes bibliographical references.en_US
dc.subject.lcshCall centers--Employees--Job satisfactionen_US
dc.subject.lcshConsumer satisfactionen_US
dc.titleIncreasing customer satisfaction through employee satisfaction in a call center environmenten_US
thesis.degree.levelM.S.en_US
thesis.degree.disciplineTraining and Development Programen_US


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