Increasing customer satisfaction through employee satisfaction in a call center environment

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Date
2005
Author
Leah, Susan
Department
Training and Development Program
Advisor(s)
Lui, Kat
Metadata
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Permanent Link
http://www.uwstout.edu/lib/thesis/2005/2005leahs.pdf
http://digital.library.wisc.edu/1793/41699
Description
Includes bibliographical references.
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