Design and development of a standardized Mitsubishi PLC program troubleshooting and repair training manual for machine maintenance personnel at TTAI

Abstract

This research was conducted to design and develop a standardized Mitsubishi PLC program troubleshooting and repair training manual for TTAI Machine Maintenance (M/M) personnel. The researcher used a focus group to determine the design of the training format and the content of the training manual. The focus group meeting determined four main topics with twelve subtopics, four performance objectives and a three day training schedule of four hours per day. Twelve members from machine maintenance department who were hired in the past twelve months were identified with skill deficiencies in utilizing the Mitsubishi PLC program. Further, this research also makes recommendations on how to conduct and implement the summative evaluation based on the Kirkpatrick’s four-level evaluation model.