An evaluation of training in business

Abstract

The research was conducted to determine if the training program was effective in terms of learning. The study took place at a retail store in a Midwestern city. There were 12 participants who were all active employees involved in the new team-member training. The training session was four hours in length and covered important information that is essential for new employees. The participants were given a pre-test and a post-test immediately after the training. Three weeks later they were assessed once again with a post-test. The results show that the participants’ scores increased after the training session. However, scores decreased on the second quiz that covered situational judgment questions.