Identifying predictors of resistance to organizational change

Abstract

Change is occurring in all organizations today. However, many change efforts fail due to resistance from employees. The purpose of this study is to determine the predictors of resistance to change. The study used the survey method to collect data from a sample of 160 employees at the University of Wisconsin-Stout Student Life Services. A 48 item Organizational Change survey, which measures attitudes and perceptions about organizational change, was developed and administered. Results showed that level of job satisfaction was the most significant predictor of resistance to change. In addition to job satisfaction, involvement in the change process, performance measures, having a vision, fear, and rewards were also found to be significant predictors. Further research is recommended. A factor analysis should be conducted using a larger sample within a different setting.