A training needs assessment for the United Way of Dunn County Wisconsin

Abstract

This study attempted to assess the training needs of those nonprofit agencies receiving funding from the United Way of Dunn County. Interview questions were developed and administered to the agency directors face-to-face. A questionnaire was distributed to agency support staff and volunteers. Questions were designed to determine those common performance problems crossing agency lines that can be addressed by training. Not all performance problems can be addressed by training. In some cases, non-training interventions are necessary. By identifying performance problems that can be improved by training, the assessment will allow the agencies to focus on the real training needs within their organizations.