Perceptions of organizational values and culture at various levels of an organization

Abstract

This research studied the differences in perceptions of specific categories in the organizational culture and values at the three levels of a two-year post secondary educational institution. Two instruments were used in the study. Fifteen personal interviews were conducted consisting of five participants from each of the three levels of the organization. The interview focused on each subject’s perception of the organization’s values. Basic conclusions showed that there were different perceptions of values among the various levels within the organization. The second instrument used was The Organizational Culture Assessment Instrument (OCAI). Scores from this assessment were plotted on quadrants and assisted in the diagnosis of the organization’s cultural strengths, cultural type, and cultural congruence. Results from the OCAI were calculated and plotted in three ways: 1. For each individual 2. Averaged for each of the three levels of the organization 3. Averaged for the entire group Results from this quantitative instrument showed very little difference in cultural perception among the three levels of the organization. After the results were obtained and evaluated from each of the two instruments, recommendations were made.