An on-the-job training system at Alias PCB Technologies

Abstract

This study, for ALIAS PCB Technologies, Inc., of Elsewhere, Minnesota, details the steps involved in establishing a structured system of on-the-job training for manufacturing employees. Chapter 1 is an introduction to the organization along with an overview of current training practices at the facility, as well as local historical perspective. The objectives of the study are multiple and include designing a system of structured on-the-job-training for all manufacturing operators, designing and validating training materials, and developing and implementing a system of recording and tracking employee certification status and training records. Chapter 2 describes the history of on–the-job training and reviews literature concerning components of structured on-the-job training, structured vs. unstructured on-the-job-training, and use of certifications, training materials, and performance standards in on-the-job training. Different manifestations of on-the-job-training, or OJT, are also analyzed and compared. Chapters 3 and 4 details the research methodology used to collect the information needed to set up and implement a structured system of on-the-job-training, as well as the results of the surveys and interviews. These chapters also discuss the impact of training, or lack thereof, on organizational effectiveness and individual performance. Interviews were conducted at the supervisory level to determine support and understanding of the project and training system. The final chapter summarizes the research and details the components of the system set up at ALIAS-Elsewhere. Chapter 5 also includes recommendations for successful implementation of the system as well as detailing the next steps in the structured operator training plan.