An assessment of needs of the hospitality program at Nicolet Area Technical College

Abstract

The purpose of this study was to conduct a needs assessment for a hospitality and tourism program at Nicolet Area Technical College. The study was performed to assist the college in assessing the future of an entire program. The literature review looked at hospitality and tourism in the economy, a variety of other hospitality and tourism program offerings, changing curriculum within other programs and the former program offered at Nicolet Area Technical College. This literature assisted in the development of the survey questionnaire and focus group session. The data collected points to several ways that NATC could offer a hospitality program in their programming lineup. As noted in the methodology, fifty questionnaires were sent to business owners in NATC’s district. A total of thirty-three questionnaires (66%) were returned to the researcher.