The impact of participatory management on productivity, quality, and employees' morale

Abstract

The purpose of this study was to determine the impact of participatory management on productivity, quality, and employees' morale in the United States manufacturing industry. In order to accomplish this, a methodological mix was chosen so that impact could be documented quantitatively through questionnaire data. Quantitative data was collected by means of 106 questionnaires. The questionnaires were sent to manufacturing managers of various companies throughout the United States. Respondents rated the degree of impact of participatory management on productivity, quality, and employees' morale. Findings of the study showed that overwhelming majority (88.9%) of the respondents saw an increase in productivity after instituting participatory management style within their companies. On the question of quality, 81.1% of the respondents saw a significant improvement in quality after the implementation of participatory management. As it pertained to employees' morale, 88.7% of the respondents saw an increase in employees' morale after the introduction of participatory management.