Role expectation process in building a desirable work culture

Abstract

The start up of a new manufacturing facility brings many challenges to all employees involved in the process. Items such as new equipment, procedures, validation activities, and even new co-workers all contribute to the success of such start up endeavors. Starting a new manufacturing facility, which is to be a satellite facility to an existing one, adds additional challenges especially when trying to improve the work culture of the new organization as compared to the current. The new facility that will be the basis for this study is a satellite plant, which is staffed with some employees that are new to the organization as well as some, transferred from the existing facility. One of the goals of the new facility is to improve the work culture for the employees as compared to existing one. An employee Role Expectation process is a tool that is being used to try to help achieve this goal. This research study will look to prove or disprove if a Role Expectation process is a viable way to improve perceptions of a work culture at a new facility. A review of literature will explore the topic of the Role Expectation process for employees and its history. Exploration of the topic area will reveal applications that are currently using this type of process or variation to solve current problems. Strengths and weaknesses of the review of available literature will also be presented. This study will use a voluntary questionnaire, delivered to the employees at the new organization to gain insight as to whether the Role Expectation process is successful for this new organization. The research methods and questions will be designed to obtain an accurate and honest opinion of the employees at the new facility. The sample collection process will be voluntary and the participants will not be identifiable on the instrument. The data collected off of the survey instrument will be used as the basis for the recommendations and conclusions drawn from the research project.