The implementation of the suggestive selling training program for the employees of the XYZ resort and casino

Abstract

The purpose of this field problem was to design and develop a Suggestive Selling Training Program for the employees of XYZ Resort and Casino. The guest check average or sales per customer has fallen $1.45 in the last six months. Managers and supervisors have requested a Suggestive Selling program to train employees how to sell more items, therefore increasing the guest check average. All restaurant employees will use the Suggestive Selling program on the job. The Suggestive Selling Training Program was created for the Food and Beverage employees of XYZ Resort and Casino. The training program was designed to help employees learn about suggestive selling and teach them various techniques to help them boost sales.