Factors influencing retention and attrition rates of basic skills level I students at Milwaukee Area Technical College

Abstract

The purpose of this investigative study was to identify factors hindering level I Basic Skills students from achieving their short- and/or long-range goals. Retention rates in the division were extremely low and attrition rates were unbelievably high. Students were coming into Basic Skills programming, however, many were leaving prior to attaining set goals. This study surveyed level 1 students that had been enrolled in Basic Skills programming during the 1997-98 school year, but who had not returned after 1998- 99. These students were mailed questionnaires which captured their perceived perceptions of Basic Skills programming, including its strengths and areas needing improvement. The hope was, that in doing so, a comprehensive plan could be developed to combat the high attrition that was being experienced by the division. Because programming is based on need, and is dependent upon funding, this discussion has become of paramount concern to administration. As a result of the new interest, a plan of action has been developed, which includes social service agencies, and MATC staff, faculty, and administration to combat the retention and attrition issues.