The recruitment and assessment process implemented by Workforce Resource, Inc.

Abstract

The purpose of this research was to determine the efficacy of the tools employed by Workforce Resource, Inc. to assist Andersen Corporation's Menomonie facility in the hiring of their production associates. Workforce Resource, Inc., assists Company's in the St. Croix and Chippewa Valley's with their recruitment and assessment needs. Andersen Corporation contracted with Workforce Resource Inc., to under take the assessment of applicants for their production associate positions. The recruitment announcement specifically requested applicants to include in their application materials information such as work history, education, flexibility, and team experience. The announcement also requested that applicants apply with a cover letter and one page resume and they submit their materials to the Dunn County Job Center. This study analyzed and reviewed the data from tools used to assess the applicant's success in progressing in the hiring process. Applicants who met the minimal expected criteria were referred for an assessment of their math, language, finger and manual dexterity skills. Statistical reports are also provided examining the math and language levels for the available manufacturing/industrial labor pool in West Central Wisconsin. Results of the study show that for applicants to be referred on for an interview they needed to score highly across all of the variables. This research also suggested that applicants who made an effort to upgrade their math skills had a much higher success rate in the hiring process.