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    One Standard Fits All? The Pros and Cons of Performance Standard Adjustments

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    heinrich2008-023.pdf (215.0Kb)
    Date
    2008
    Author
    Barnow, Burt S.
    Heinrich, Carolyn J.
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    Abstract
    Public performance measurement systems rarely use formal performance standards adjustment procedures. After weighing the pros and cons and describing processes, the authors recommend how public sector performance measurement systems can be improved and argue this is a rich area for experimentation and academic research.
    Permanent Link
    http://digital.library.wisc.edu/1793/36296
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    • La Follette Working Papers

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