Browsing by Author "Smith, Lindsey"
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Silencing Effect of Uncertainty : Communication Apprehension and Organizational Change
Northey, Katherine; Riedel, Anna; Smith, Lindsey; Rohe, Meghan; Howard, Samantha (2010-04)The current economic downturn is challenging organizations, resulting in unprecedented change. A study by Golden-Biddle & Rao (1997) demostrates that change is associated with high levels of uncertainty and stress, which ...