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A psycho-social intervention/organizational development plan for a mid-sized call center

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Author(s)
Streets, Nicole L.
Degree
M.S.
Date
2006
Subject(s)
Communicative competence; Call centers--Planning
Description
Includes bibliographical references.
Permanent link
http://www.uwstout.edu/lib/thesis/2006/2006streetsn.pdf 
Permanent link
http://digital.library.wisc.edu/1793/42183 
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