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How a customers first impression impacts sales effectiveness in an automotive retail facility with correlation to the purchasing decision
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File(s):
2003probstj.pdf
(1.619Mb PDF)
Author(s)
Probst, Joshua James
Advisor(s)
Lui, Katherine
Degree
M.S., Training and Development Program
Date
2004
Subject(s)
Selling--Automobiles--Psychological aspects
;
Sales personnel
;
Automobiles--Purchasing--Psychological aspects
Description
Includes bibliographical references.
Permanent link
http://www.uwstout.edu/lib/thesis/2003/2003probstj.pdf
Permanent link
http://digital.library.wisc.edu/1793/41017
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