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One Standard Fits All? The Pros and Cons of Performance Standard Adjustments

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Author(s)
Barnow, Burt S.; Heinrich, Carolyn J.
Date
2008
Series
La Follette School Working Papers
Abstract
Public performance measurement systems rarely use formal performance standards adjustment procedures. After weighing the pros and cons and describing processes, the authors recommend how public sector performance measurement systems can be improved and argue this is a rich area for experimentation and academic research.
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http://digital.library.wisc.edu/1793/36296 
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